Connecting your domain

Use your temporary firmmarketing.com address or connect your own domain with a couple of DNS records.

Your temporary address

Every new site gets a temporary address in the form yourfirm.firmmarketing.com. It works right away and is secured with HTTPS, so you can build, review and share your site before connecting your own domain.

Connecting your own domain

You'll need access to the place where your domain's DNS is managed. That's usually your domain registrar or your IT provider.

In the app, go to Admin → Domains, type your domain and click Connect domain.
Enter your domain, for example yourfirm.com.
The app shows the DNS records to create. Typically:
An A record for the bare domain (yourfirm.com) pointing to the server IP address shown in the app.
A CNAME record for www pointing to the hostname shown in the app.
Create those records at your DNS provider, exactly as shown.
Return to Admin → Domains and click Verify.

Once verification passes, a security certificate is issued automatically, usually within a few minutes. Your site is then live on your domain over HTTPS.

DNS changes can take time to reach everyone. If Verify doesn't pass right away, wait a little and try again. The app shows which record it can't see yet.

www or bare domain

You can connect both yourfirm.com and www.yourfirm.com. Choose one as your main address in Admin → Domains; it's the address used in links, sitemaps and search results.

If your DNS provider doesn't allow an A record on the bare domain, connect www with a CNAME and set up forwarding from the bare domain at your provider.

Your email is not affected

We don't host email. Connecting your domain only changes where your website is served from. Leave your MX records and any other email-related records (such as SPF, DKIM and DMARC) exactly as they are, and your email will keep working as before.

If you're replacing existing A or CNAME records for your website, change only those records.

Moving from an old site

When you're ready to switch, update the records and click Verify. Your old site stops receiving traffic as DNS updates. If your old site had pages at different addresses, set up redirects so existing links and search results keep working. Raise a support ticket if you need help with this.

Getting help

If you'd like us to check your records, raise a support ticket from the app, from support.firmmarketing.com, or by emailing [email protected]. Include your domain and a screenshot of your DNS settings if you can.

Simple requests are handled by AI as a draft you approve, free up to a monthly fair-use allowance (20 on Solo, 60 on Firm). Anything that needs a person, such as working through an unusual DNS setup, gets an estimate in 0.1-hour units at $225/hour, which you approve before work starts. We can't make changes in your DNS account for you.